🚨 Exciting News! Our New Tip Series is Here 🚨

🚨 Exciting News! Our New Tip Series is Here 🚨 We are thrilled to announce the launch of our new Tip Series, How to Get Your Team to Do the Thing!, in collaboration with C&R Magazine and The Language of Leadership. This series is designed to help you Run. Build. Achieve.—providing essential strategies to reduce […]

A Career in Restoration: It is Time to Change Our Approach

A Career in Restoration: It is Time to Change Our Approach By Lisa Lavender M.T.R., M.F.S.R., M.W.R., Jacob Avila M.B.A., D.P.P.D. September 30, 2024 For years, there has been much discussion about our profession and industry gaining the recognition and elevation it deserves. Despite our efforts, we often fall through the cracks of formal classifications. Are we […]

A Tribute to The Experience Convention & Tradeshow

A Tribute to The Experience Convention & Tradeshow The Experience: A Celebration of Cleaning, Restoration, and Inspection By Lisa Lavender M.T.R., M.F.S.R., M.W.R. September 28, 2024 The Experience Convention and Tradeshow is not just an event; it’s a tribute to the trades, industries, and dedicated professionals who have shaped and continue to advance the fields of […]

How Fostering a Culture of Gratitude Helps Your Restoration Business Grow

Be honest – How often do you say “Thank you” in the course of a day? Think about your interactions with your co-workers, your customers, your referral sources, adjusters, TPA staff, claim reps at the carriers you work with and everyone else you come in contact with during your busy day. Some people say these two incredibly valuable little one syllable words without even thinking about it and others don’t say them nearly enough.

Restoring Success

In our fast-paced industry, the importance of good communication skills cannot be overstated. Taking a moment to reflect on our day-to-day experiences, we recognize how often our challenges and triumphs are intertwined with the quality of our communication.