6 Tips to Boost Training ROI by Focusing on Impact

6 Tips to Boost Training ROI by Focusing on Impact Maximize Training Impact with Strategic Development for Long-Term Success By Lisa Lavender M.T.R., M.F.S.R., M.W.R. October 11, 2024 In today’s fast-paced restoration industry, where change is constant, the need for effective training and development has never been more critical. But how can you ensure that your […]

Lessons in Accountability for Restoration Contractors: Managing the Four Excuses

Lessons in Accountability for Restoration Contractors: Managing the Four Excuses By Lisa Lavender M.T.R., M.F.S.R., M.W.R., Erik Berglund Photo credit: IvelinRadkov / iStock / Getty Images Plus via Getty Images September 28, 2024 Yes, there are only four! In 2017, I wrote “The Year of Accountability”, where I presented Tip #5. I am not certain that I had clarity around […]

A Career in Restoration: It is Time to Change Our Approach

A Career in Restoration: It is Time to Change Our Approach By Lisa Lavender M.T.R., M.F.S.R., M.W.R., Jacob Avila M.B.A., D.P.P.D. September 30, 2024 For years, there has been much discussion about our profession and industry gaining the recognition and elevation it deserves. Despite our efforts, we often fall through the cracks of formal classifications. Are we […]

A Tribute to The Experience Convention & Tradeshow

A Tribute to The Experience Convention & Tradeshow The Experience: A Celebration of Cleaning, Restoration, and Inspection By Lisa Lavender M.T.R., M.F.S.R., M.W.R. September 28, 2024 The Experience Convention and Tradeshow is not just an event; it’s a tribute to the trades, industries, and dedicated professionals who have shaped and continue to advance the fields of […]

Lever360 Press Release

FOR IMMEDIATE RELEASE: Lever360: Restoration Technical Institute & iRestore Restoration Management Software Unite to Pioneer the Future with Integrated Business and Training Solutions Reading, PA – In an exciting development for the restoration and building services industries, Lever360 emerges to deliver innovation, combining the educational prowess of Restoration Technical Institute (RTI) —an IICRC approved school […]

How Fostering a Culture of Gratitude Helps Your Restoration Business Grow

Be honest – How often do you say “Thank you” in the course of a day? Think about your interactions with your co-workers, your customers, your referral sources, adjusters, TPA staff, claim reps at the carriers you work with and everyone else you come in contact with during your busy day. Some people say these two incredibly valuable little one syllable words without even thinking about it and others don’t say them nearly enough.

Restoring Success

In our fast-paced industry, the importance of good communication skills cannot be overstated. Taking a moment to reflect on our day-to-day experiences, we recognize how often our challenges and triumphs are intertwined with the quality of our communication.